For hotels, restaurants, tours and attractions, TripAdvisor rankings decide who gets seen. A fake or misplaced review can move you several positions down in your city.
TripAdvisor removes reviews that do not meet its review posting guidelines. Our TripAdvisor review removal service files the report through the Management Centre with the booking records and context a moderator needs.
Which TripAdvisor reviews can be removed?
TripAdvisor removes reviews that break its own rules. These are the cases we handle most often:
- Not a first-hand experience: hearsay or a review by someone who never visited.
- Biased reviews: written by competitors, staff, former staff or as part of a blackmail threat.
- Wrong listing: a review about another property or location.
- Not relevant to travellers: political, personal or off-topic commentary.
- Offensive content: profanity, threats or discriminatory remarks.
- Outdated experiences: reviews posted long after the visit, outside TripAdvisor’s time limit.
Which TripAdvisor reviews cannot be removed?
A genuine review from a real customer or employee that follows the rules will stay, even when it is harsh or you disagree with it. We check every link before filing. If your review does not break a policy, we tell you and refund it. For honest criticism, a calm public reply usually does more for your reputation than a removal attempt.
How our TripAdvisor review removal service works
- Submit the link. Paste the direct link to the TripAdvisor review on the order form and tell us why it is unfair.
- We evaluate it. We match the review to the specific TripAdvisor policy it breaks and assign an Easy, Medium or Hard tier.
- You get a date. We email your estimated completion date: 24–48 hours, 3–7 days or 7–14 days depending on the tier.
- We file and follow up. The dispute goes through TripAdvisor’s official reporting channel. You track it in My Account until the review is removed or refunded.
How much does TripAdvisor review removal cost?
The launch price is $9.99 per review instead of $99.99. If TripAdvisor does not remove the review within the confirmed timeline, you get a 100% refund for that review.
How to report a TripAdvisor review yourself
Log in to the TripAdvisor Management Centre, open “Reviews”, choose “Report a review” and select the guideline that applies. If a guest has threatened a bad review to get a refund, report the blackmail threat as soon as it happens, before the review is posted.
Doing it yourself is free. Our service is for owners who would rather hand over the policy research, the wording and the follow-up.
TripAdvisor review removal FAQ
Can a hotel or restaurant delete a TripAdvisor review?
No. Owners can report a review through the Management Centre, and TripAdvisor removes it if it breaks the posting guidelines.
What counts as a biased TripAdvisor review?
Reviews from owners, staff, competitors or anyone offered an incentive, as well as reviews used as a threat to obtain a refund or discount.
Does a change of ownership remove old reviews?
TripAdvisor may remove older reviews after a documented change of ownership or a major renovation, on request and with proof.
How much does TripAdvisor review removal cost?
Our price is $9.99 per review, refunded in full if it is not removed within the confirmed timeline.
Ready to dispute an unfair review?
$9.99 per review. Full refund for any review that is not removed.