Last updated: 11 November 2026
This Privacy Policy explains how we handle personal data when you visit www.fixmyreviews.si, contact us or place an order.
1. Data controller
[COMPANY LEGAL NAME], [REGISTERED ADDRESS], [COUNTRY]. Registration number: [REGISTRATION NUMBER]. VAT ID: [VAT ID]. Email: info@fixmyreviews.si.
2. Data we collect
| Data | Purpose | Legal basis (GDPR) |
|---|---|---|
| Name, business name, email, WhatsApp / phone number, country | Creating your account, processing your order, sending status emails | Performance of a contract |
| Review links, reviewer names or snippets, your notes | Assessing and disputing the reviews you submit | Performance of a contract; legitimate interest |
| Payment confirmation and transaction ID (never full card numbers) | Taking payment, issuing refunds, bookkeeping | Contract; legal obligation |
| Contact form messages | Answering your enquiry | Your consent; pre-contract steps |
| IP address, browser type, server logs | Security and fraud prevention | Legitimate interest |
3. Information about reviewers
The reviews you submit are already public and may name the person who wrote them. We use that information only to assess the review and to report it to the platform. We do not contact reviewers, build profiles of them or attempt to identify anonymous authors.
4. Who we share data with
- Payment providers (for example Stripe and PayPal), which process your payment as independent controllers.
- Hosting and email providers that run this website and deliver our emails.
- Review platforms, to which we submit the dispute. We share only what the report requires.
- Authorities, where the law obliges us.
We do not sell personal data.
5. International transfers
Some providers are located outside the European Economic Area. Where data is transferred, we rely on an adequacy decision or the European Commission’s Standard Contractual Clauses.
6. How long we keep data
- Order and invoice records: for the period required by tax and accounting law, [RETENTION PERIOD, e.g. 10 years].
- Account data: until you ask us to delete your account, unless we must keep it for legal reasons.
- Contact form messages: up to 12 months after the last reply.
7. Your rights
Under the GDPR you have the right to access, correct, delete or restrict your data, to object to processing, to data portability and to withdraw consent at any time. To use these rights, email info@fixmyreviews.si. You also have the right to complain to your data protection authority. In Slovenia this is the Information Commissioner (Informacijski pooblaščenec), www.ip-rs.si.
8. Cookies
We use only the cookies needed to run the website, the checkout and your account. See our Cookie Policy.
9. Security
The website uses SSL encryption. Access to order data is limited to the staff who need it.
10. Changes
We may update this policy. The current version is always on this page.