How to Remove a Glassdoor Review as an Employer

Short answer: an employer cannot delete a Glassdoor review, but can flag it. Glassdoor removes reviews that break its Community Guidelines, for example reviews that name junior staff, reveal confidential information, use abusive language or come from someone who never worked at the company.

Reviews Glassdoor removes

• Not from an employee: the author never worked for you, or left too long ago to qualify.
• Named individuals: negative comments identifying people below senior leadership.
• Confidential information: trade secrets, source code, non-public financials.
• Profanity, threats, discriminatory language.
• Duplicate reviews: more than one review per person, per employer, per year, per review type.
• Incentivised or coerced reviews.

Reviews Glassdoor keeps

Glassdoor allows honest opinions about pay, culture, workload and senior leadership, even when they are blunt. It does not arbitrate whether an opinion is fair.

How to flag a Glassdoor review

1. Open the review on your company’s Glassdoor profile.
2. Select the flag icon beside the review.
3. Choose the reason and explain which guideline is broken.
4. Submit. Glassdoor’s content team re-evaluates the review.

Respond as the employer

Create a free Employer Account and post a response. Candidates read employer replies closely. A good response:

• Thanks the reviewer for the feedback.
• Addresses the specific point without revealing who the person might be.
• Says what has changed or will change.
• Stays under 150 words.

What not to do

• Do not try to identify the reviewer. It damages trust internally and may be unlawful.
• Do not pressure staff to post positive reviews. Glassdoor removes coerced reviews and can flag your profile.
• Do not threaten legal action casually. It often draws more attention to the review.

Improve the overall picture

Invite all employees, not only the happy ones, to share their experience, for example at onboarding milestones and after training. A steady stream of balanced reviews makes a single negative one less significant.

Help with flagging

Our Glassdoor review removal service checks each review against the guidelines and flags the ones that qualify.

Frequently asked questions